Purchases are shipped from our warehouse by reputed courier agencies. Please allow following number of days from receipt of your order.

For India orders – All domestic orders are processed within 2-4 business days. You can expect delivery of the order within 8-10 business days. For locations which are in the interiors or in difficult coverage area, this may take between 9-14 working days.

Delivery may face logistical disruption, due to the on-going Monsoon Season and flood situation in some part of the India.

For International orders – Delivery will take 12-16 days subject to Customs clearance at your desired country.

Order deliveries will be made between 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However brand takes no responsibility for goods signed by an alternative person.

Brand is not responsible for damage after delivery. For any complaints with regard to your order, please email at info@routesalkaline.com in within 48 hours of delivery for resolution.

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments